Recovery truck transporting a vehicle at the roadside

Rescue 365 · Independent UK recovery network

Accident Recovery Services Across the UK

After a road traffic accident, get an upfront price for car or van accident recovery and book online. Rescue 365 sends your request to suitable independent recovery operators near you.

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Accident Recovery Services

A collision can leave your vehicle damaged, unsafe or simply impossible to drive. An accident recovery service transports it from the scene — or from wherever it was left — to a garage, bodyshop, your home or another destination of your choice.

Rescue 365 is an online booking and dispatch platform. We do not own recovery trucks; instead we connect you with independent, approved vehicle recovery operators. You enter the details, see the price upfront and book recovery online in minutes.

What to Do After a Road Traffic Accident

Recovery can wait — people cannot. If anyone is injured or the road is dangerous, call 999 before anything else. An online recovery request is not an emergency-service call.

  1. 01

    Stop as soon as it is safe, switch off the engine and turn on your hazard warning lights.

  2. 02

    Check for injuries. If anyone is hurt, the road is blocked or a vehicle is in a dangerous position, call 999 first.

  3. 03

    Move yourself and passengers away from traffic to a safe place, behind a barrier where one exists.

  4. 04

    Exchange names, addresses, registration and insurance details with the other drivers involved, as the law requires.

  5. 05

    If safe, take photographs of the scene and the vehicles, and note the time, location and any witnesses.

  6. 06

    Only once everyone is safe and the police (if attending) are content, arrange recovery for a vehicle that cannot be driven.

Official Highway Code guidance on incidents

Car and Van Accident Recovery

Whether it is a car accident recovery after a minor bump or vehicle accident recovery after a more serious collision, the request process is the same. Enter the vehicle registration and type, the collection point and your chosen destination, then describe what has happened.

The booking journey covers cars and vans of different sizes, including Luton vans. If your vehicle simply broke down rather than being in a collision, see our breakdown recovery service.

Non-Driveable and Damaged Vehicles

Whether a damaged vehicle can be recovered, and how, depends on its condition and the equipment available to operators. The more accurately you describe it, the better the match.

  • Front or rear impact damage

    Damaged bumpers, radiators, lights or suspension can make a vehicle unsafe or illegal to drive even when the engine still runs.

  • Wheels that will not turn or steer

    Collision damage to wheels, steering or brakes may mean the vehicle cannot roll. Operators may need specialist equipment to load it.

  • Leaking fluids or airbag deployment

    Fuel, oil or coolant leaks and deployed airbags are common signs a vehicle should be transported rather than driven.

  • Vehicles in awkward positions

    A car in a ditch, verge or tight space may need winching. Describe the position accurately so a suitable operator can assess the job.

Accident Recovery Across the UK

Requests can be made from anywhere in the UK. Whether a request is accepted depends on approved independent operators being available in that area with suitable equipment, so coverage is not guaranteed everywhere. Browse our vehicle recovery locations to see where we publish local information.

Transparent Pricing

You see an upfront online quote before you book — no need to phone around for prices. The quote is calculated from the distance, vehicle and job details, and any relevant out-of-hours or weekend charges are shown as part of it, so you know the total before confirming.

From request to recovery

How Rescue 365 Works

  1. 01

    Enter vehicle and journey details

    Tell us the vehicle, where it is and where it needs to go — a garage, bodyshop, home or other destination — plus details of the damage.

  2. 02

    Receive your upfront quote

    Review a calculated quote based on the route, vehicle and job details before you commit to anything.

  3. 03

    Book online

    Confirm through the existing secure checkout. For immediate recovery your card is authorised for the quoted amount.

  4. 04

    Dispatched to a suitable operator

    Your request is offered to eligible independent operators with suitable coverage and equipment. Their details and an estimated arrival time appear once one accepts.

Submitting a request does not guarantee acceptance or availability. Read more about the booking process.

Accident Recovery FAQs

Have a question about the platform? Contact Rescue 365. For a recovery quote, use the online booking journey.

Need accident recovery?

Start with your vehicle and journey details. Review your quote, then submit a request to suitable independent recovery operators.

Get a Recovery Quote