Rescue 365 · Independent UK operator network
Bought a car at auction? Prepare the release details and vehicle condition, then request an upfront transport quote for collection and delivery to your chosen address.
Auction collection is planned vehicle transport from the auction site to a buyer’s chosen destination. Collection can only take place when the auction has authorised the vehicle’s release and an appropriate operator has accepted the transport request.
Rescue 365 connects you with independent operators and does not own a transport fleet. We are independent and are not affiliated with BCA, Copart, IAA, Manheim or any other auction company. Company names here identify collection sources, not partnerships.
Requirements differ between auction sites and purchases. Use the current instructions supplied for your vehicle rather than assuming a company-wide collection policy or a guaranteed collection slot.
Before submitting a transport request, check payment clearance, collection authorisation, release references, opening hours, appointment requirements and the deadline after which storage charges may apply.
Prepare the information relevant to your collection site. Each company below can be included in a transport request through the existing online booking journey.
Check the collection instructions supplied for your purchase, the branch opening hours and whether a collection appointment is needed. Provide your buyer or release reference and confirm that the vehicle is cleared for collection.
Request collectionConfirm the collection location, release arrangements and deadline in your buyer documents. Describe damage, missing keys, locked wheels and whether the vehicle can roll, steer and brake; salvage vehicles may need additional loading equipment.
Request collectionShare the collection authorisation and vehicle release reference supplied by the auction. Confirm site access and the vehicle’s actual condition before arranging transport, particularly for accident-damaged or non-running purchases.
Request collectionCheck that payment and release requirements are satisfied and establish the collection window with the auction site. Share the vehicle details, keys availability and delivery address, including any access restrictions.
Request collectionFor another auction company or an independent auction, provide the seller’s collection instructions and site contact details. Confirm who can authorise release, any booking requirements and the final collection deadline.
Request collectionAn auction listing may not describe the vehicle’s current loading condition completely. Confirm whether it starts, rolls, steers and brakes, whether keys are present, and whether wheels, suspension or bodywork are damaged.
A non-running or salvage vehicle may need winching, wheel skates or other specialist equipment. Site loading assistance must be confirmed with the auction, not assumed. Acceptance depends on the actual condition, access and equipment available.
Disclose fluid leaks, severe collision damage and any suspected EV battery damage before booking. Some vehicles require specialist assessment and cannot be handled as an ordinary collection.
Complete the auction’s requirements and obtain the collection authorisation and release reference.
Confirm site hours, appointments and deadlines directly with the auction.
Enter the location, destination and condition, including loading and access requirements.
Review your online quote and coordinate the handover after a suitable independent operator accepts.
Submitting a request does not guarantee operator availability or acceptance. More about the booking process.
Collection and delivery for purchases, relocations and planned moves.
Model-specific guidance when an auction purchase is an EV.
Explore our UK recovery locations for local information. Acceptance depends on suitable operators being available in your area.
Enter the vehicle and journey details, review your upfront quote and request a suitable independent operator.
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